Visitors and dogs in infusion

This topic has 2 replies, 2 voices, and was last updated 3 months ago by Avatar Chris.

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  • #17873

    We are having an increasing problem with patients wanting to bring their “therapy” dogs into the infusion suite-these are usually not dogs that are helping an obvious disability such as blindness. The majority of these animals are little purse dogs with bows in their fur and the pt claims they need them with them. How do others handle this?
    Also, we have patients who expect to be able to bring visitors and/or children. This hasn’t been much of an issue until lately when we seem to have an uptake in people asking for this. We are not set up for visitors. While we have a large infusion room we do not have chairs for them and often have to move furniture around. What are your policies and do you even allow visitors in?

    How have you communicated to your patients your policies around dogs and visitors?

    Thank you. Karen

    #17875

    Karen here are the posts that came up on this topic in the past:

    What do you do when a patient wants to bring in a companion animal?
    POSTS | SUBSCRIBE FAVORITE
    NOVEMBER 30, 2016 AT 11:17 AM #12339EDIT | CLOSE | STICK (TO FRONT) | MERGE | TRASH | SPAM | REPLY | REPORT | QUOTE
    Morgan
    Morgan
    With many individuals relying on the regular presence of emotional support/companion animals, it can be a challenge for healthcare providers to know how best to balance the needs of different patients with unique conditions. Have you encountered this dilemma? How have you handled the situation? Do you have questions or advice for others?

    MAY 6, 2017 AT 3:12 PM #12904EDIT | MOVE | SPLIT | TRASH | SPAM | REPLY | REPORT | QUOTE
    Avatar
    nett_akrn@att.net
    I find this practice problematic. I worry about infection control. Also what about allergies or fear of staff or other patients? I have staff who are afraid of dogs and cats.

    SEPTEMBER 15, 2017 AT 3:52 PM #13348EDIT | MOVE | SPLIT | TRASH | SPAM | REPLY | REPORT | QUOTE
    Avatar
    Brabyd
    Patients have called in the past and asked if they could bring support animals to their appointments. We referred them to the patient advocate department who could address the situation professionally.

    MAY 19, 2018 AT 7:15 PM #14408EDIT | MOVE | SPLIT | TRASH | SPAM | REPLY | REPORT | QUOTE
    Avatar
    Dsh4ncsu
    If they are a true certified assistance/companion animal, by law, you must allow them to be with their partner. Having a sister-in-law who trained service dogs with an organization that was certified by the Assistance Dogs International organization, and also has her own service dog, she is very familiar with Americans with Disabilities Act regulations.

    These animals are generally the healthiest, cleanest, and least intrusive you will ever see and once they are in and settled, most people will never know they are there.

    I work in a large hospital in eastern NC and we have had patients with service dogs you never knew were there unless you went into the room or someone was taking them out to potty.

    MAY 20, 2018 AT 7:15 PM #14417EDIT | MOVE | SPLIT | TRASH | SPAM | REPLY | REPORT | QUOTE
    Avatar
    Donnalussier
    Hi,
    I love animals and I believe in the cause of disciplined animals as companions and/or assistances for disabled persons. However, because the infusion room is “shared” by others, there are patients who have allergies to particular animals. No matter how clean they are you can not get rid of dander. A dog, by the mere activity of walking, releases dander into the air. And about 3 times more if they scratch themselves.

    According to the ADA guidelines, service animals are allowed to go where any public can go. Operating rooms, burn units, and infusion rooms are not “open” to the public. Only the patient and or visitor are allowed to go. These infusion rooms are considered “clean” areas where drugs are mixed using sterile technique. Most patients in an infusion area are immunocompromised and infection is a concern.

    Then there is the concern that the animal may act up therefore the patient should bring in a companion that will tend to the dog if need be.

    As much as I would love to see patient bring their companion animal into the infusion room, I would need to respect the other patient’s condition and not allow them. If the rooms weren’t openly shared, we would consider them.

    Donna

    #17876

    Karen here are the posts that came up on this topic in the past:

    What do you do when a patient wants to bring in a companion animal?
    POSTS | SUBSCRIBE FAVORITE
    NOVEMBER 30, 2016 AT 11:17 AM #12339EDIT | CLOSE | STICK (TO FRONT) | MERGE | TRASH | SPAM | REPLY | REPORT | QUOTE
    Morgan
    Morgan
    With many individuals relying on the regular presence of emotional support/companion animals, it can be a challenge for healthcare providers to know how best to balance the needs of different patients with unique conditions. Have you encountered this dilemma? How have you handled the situation? Do you have questions or advice for others?

    MAY 6, 2017 AT 3:12 PM #12904EDIT | MOVE | SPLIT | TRASH | SPAM | REPLY | REPORT | QUOTE
    Avatar
    nett_akrn@att.net
    I find this practice problematic. I worry about infection control. Also what about allergies or fear of staff or other patients? I have staff who are afraid of dogs and cats.

    SEPTEMBER 15, 2017 AT 3:52 PM #13348EDIT | MOVE | SPLIT | TRASH | SPAM | REPLY | REPORT | QUOTE
    Avatar
    Brabyd
    Patients have called in the past and asked if they could bring support animals to their appointments. We referred them to the patient advocate department who could address the situation professionally.

    MAY 19, 2018 AT 7:15 PM #14408EDIT | MOVE | SPLIT | TRASH | SPAM | REPLY | REPORT | QUOTE
    Avatar
    Dsh4ncsu
    If they are a true certified assistance/companion animal, by law, you must allow them to be with their partner. Having a sister-in-law who trained service dogs with an organization that was certified by the Assistance Dogs International organization, and also has her own service dog, she is very familiar with Americans with Disabilities Act regulations.

    These animals are generally the healthiest, cleanest, and least intrusive you will ever see and once they are in and settled, most people will never know they are there.

    I work in a large hospital in eastern NC and we have had patients with service dogs you never knew were there unless you went into the room or someone was taking them out to potty.

    MAY 20, 2018 AT 7:15 PM #14417EDIT | MOVE | SPLIT | TRASH | SPAM | REPLY | REPORT | QUOTE
    Avatar
    Donnalussier
    Hi,
    I love animals and I believe in the cause of disciplined animals as companions and/or assistances for disabled persons. However, because the infusion room is “shared” by others, there are patients who have allergies to particular animals. No matter how clean they are you can not get rid of dander. A dog, by the mere activity of walking, releases dander into the air. And about 3 times more if they scratch themselves.

    According to the ADA guidelines, service animals are allowed to go where any public can go. Operating rooms, burn units, and infusion rooms are not “open” to the public. Only the patient and or visitor are allowed to go. These infusion rooms are considered “clean” areas where drugs are mixed using sterile technique. Most patients in an infusion area are immunocompromised and infection is a concern.

    Then there is the concern that the animal may act up therefore the patient should bring in a companion that will tend to the dog if need be.

    As much as I would love to see patient bring their companion animal into the infusion room, I would need to respect the other patient’s condition and not allow them. If the rooms weren’t openly shared, we would consider them.

    Donna

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