Narrative Advocacy in Healthcare by Kaitey Morgan, RN, BSN, CRNI

“Humans are not ideally set up to understand logic; they are ideally set up to understand stories.” — Roger C. Schank, Ph.D., cognitive psychologist Anyone who has worked in healthcare or been a patient—so, everyone—has likely had a frustrating experience trying to coordinate access to care. These experiences leave...

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Understanding Insurance Coverage & Cost-Share Assistance with Marissa Shackleton

Written by Marissa Shackleton, The Elliot Lewis Center, Wellesley, MA  As the Executive Director of a multiple sclerosis center, I believe medications should be accessible and affordable for patients. In order for infusion treatment to be accessible and affordable, patients should aim for a coordinated team approach with their...

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