Operations
Scale Intake Without Burning Out Your Team: Designing a Data-Driven Capacity Model A common refrain in Infusion, and in all parts of healthcare is: “We’re overwhelmed. […]
There’s much at stake if you are directly or indirectly responsible for moving medications from the manufacturer to a patient. Bryan Johnson goes in depth about the DSCSA […]
In November, I had the opportunity to represent the National Infusion Center Association (NICA) at the Rheumatology Nurses Society (RNS) Conference in San Antonio, Texas. The […]
How Verification, Validation, and Value reporting can turn GenAI pilots into sustainable operational improvements Every infusion operator I know is thinking about AI right now. There […]
From Intake to Impact: Financial Strategies That Strengthen the Infusion Revenue Cycle A Strong Start: Why Intake Defines Financial Success In infusion and specialty care, a […]
Introduction: The Case of the Manic Monday Imagine you are the nurse manager at “ACME Infusion Center.” You arrive at the clinic early Monday morning like […]
Infusion Alphabet Soup Part 1: Understanding Infusion Delivery Models Today Originally published: June 14, 2023 Updated and reposted: August 14, 2025 By: Bryan Johnson AIC, AIS, […]
The High Cost of Keeping the IVs Dripping Operating an ambulatory infusion center means walking a financial tightrope. While the primary mission is delivering outstanding patient […]
There are big changes coming from CMS with a major update to ICD-10 code G35 for multiple sclerosis. For years, all MS patients were captured under […]








